studentsupport.newhaven.eduStudent Support Student Support IT Information for

Students Toggle menu Welcome! The Office of Information Technology offers a variety of services for current students. Our goal is to foster an enriching educational environment by providing tools and technologies that enhance and expand learning opportunities, as well as keeping you informed and connected to the University, your academic programs, and your personal interests. Click the icon of your desired section for more information. Your Support on Campus: Canvas Canvas is a virtual learning environment and online course management tool. Incorporating Canvas into the course provides students with multiple avenues of knowledge which further enrich their education and learning. Campus Card Campus Card distributes ID cards, both new and replacement, printing funds, and ChargerCash. If you are having issues with eCard, we can assist with that as well. How Can We Help? The Student Technical Support Office aids in basic computer repairs, network and Xfinity streaming issues on and off campus, and issues with email, myCharger, and Banner. Student Technical Support is not able to replace screens of any kind. WiFi and Ethernet The University offers high speed internet via wired or wireless connectivity throughout our residential and academic buildings. Learn how to connect all of your devices to the wireless and wired networks here. Network Status This page will allow you to see the status of the networks available on campus. Common Issues & Fixes This is where known issues on campus are posted, as well as their resolutions. What can we help you with? Office 365 The University’s licensing agreement with Microsoft provides all active students with a free copy of Microsoft Office that can be installed on up to 5 devices. Online Learning As a student you have access to specific software related to your program at no additional cost to you. Learn more about what is available to you here. Software This is where you can find SPSS and a variety of additional software available at a discounted rate through the University. Computer Specifications Find information about the minimum specifications recommended by the University, what system may be better suited for your major, and access the discounts provided to you for attending. DUO Mobile DUO is a 2 factor authentication method required by the university to help secure your account. Xfinity Streaming on Campus Residential Students can click here to stream Live TV and thousands of On Demand shows from Xfinity directly from your phone, laptop, and select streaming devices. Login Trouble You can set up security questions for password recovery or reset the password the University provided you with. Never worry about forgetting your password again. Printing on Campus The University implemented the Print Green Program to reduce unnecessary printing, decrease the consumption of paper, toner, and energy. You can also find the instructions for how to set up wireless printing on you computer. Phishing on Campus There have been a lot of phishing emails being sent using both external email addresses as well as University email addresses. Learn how to distinguish between phishing emails and legitimate emails. LinkedIn Learning LinkedIn Learning provides University faculty, staff, and students with free access to thousands of top-quality video tutorials on topics ranging from software to soft skills. Zoom Zoom is the industry-leading all-in-one solution for video, audio, screen sharing, and messaging. Zoom offers full video conferencing services on your Mac, PC, iOS or Android device, and webinars with up to 100 participants. Computer Labs A full list of computer labs is available here - including what software is available, and what areas of study certain labs are designated for. Click here to view our technology policies. © 2024 Student Technical Support - University of New Haven The owner of this website has made a committment to accessibility and inclusion, please report any problems that you encounter using the contact form on this website. This site uses the WP ADA Compliance Check plugin to...